Enterprise Sales Director

Emerald Talent Group

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Enterprise Sales Director
Customer is a leading provider of cloud software for the enterprise contact center market, bringing the power of the cloud to thousands of customers and facilitating more than three billion customer interactions annually. They provide businesses with cloud contact center software that is reliable, secure, compliant and scalable, which is designed to create exceptional customer experiences, increase agent productivity and deliver tangible business results.
The Enterprise Sales Director is an individual contributor role. The primary responsibility is to acquire new customers and drive revenue. A successful Sales Director is a self-starting closer who can create a large pipeline of business within a short period of time.
We only hire professionals who have a minimum of 10 years experience in operating, selling, and/or servicing customer contact/engagement centers for sales and/or service. Your relevant experience is paramount to being considered. Candidates should possess a high level of professionalism, persistence, focus, and ability to execute while selling or serving our customers.
We look for business athletes who are aggressive team players – hungry, nimble and intelligent – with the ability and willingness to close a mix of complex enterprise and more transaction deals. 

Key Responsibilities:

  • Create and drive revenue within a specified region or list of named accounts
  • Generate business opportunities through professional networking and cold-calling 
  • Drive brand awareness, campaigns, and lead generation via networking, associations, etc. 
  • Meet and exceed all quarterly and annual sales quotas
  • Own the sales cycle from lead generation to closure
  • Develop business plan and present the business plan during quarterly review sessions
  • Maintain account and opportunity forecasting within our internal forecasting system (SFDC)
  • Self-generate leads from a personal connections, referral partners, and regional networking events
  • Ensure 100% customer satisfaction and retention throughout the Implementation and Support experience
Key Qualifications: 
  • 5+ years of outside enterprise contact center software sales experience
  • Be able to work independently and as part of a team in a fast pace, rapid change environment 
  • Experience selling at the C-level
  • Proven track record of sales excellence
  • A proven sales hunter and closer
  • Superior professional presence and business acumen
Preferred Qualifications: 
  • Contact Center Software Sales in less than 1,000-seat space
  • Experience selling to CMO
  • Knowledge of territory or accounts assigned

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